Private policy.

Partyballoon.online website is owned by Party Balloon, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by partyballoon.online, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using partyballoon.online website.

We take care of your personal data and undertake to guarantee its confidentiality and security

Accuracy of website:

We strive to provide accurate product information and pricing at all times. However, we reserve the right to correct any errors, including pricing inaccuracies, and to cancel any orders placed under such conditions—even after an order has been submitted.

Canceling Orders:

• We reserve the right to cancel any order at our discretion.

• Customers may cancel their order up to 1 week before the event date. In such cases, a maximum of 50% of the total order amount may be refunded.

• 100% refunds apply only to shipping and assembly fees (if applicable) in cases where the event is canceled on the day of delivery/setup.

• Orders placed or canceled within 1 to 6 days of the event are non-cancellable, and no refunds will be issued.

Personal information we collect:

When you visit the partyballoon.online, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement. You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via partyballoon2025@gmail.com.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to partyballoon2025@gmail.com.